International Business School (IBS) Kazakh
Economic University (KazEU )


From IBS KazEU. Two groups of Masters Degree students were engaged in the MISI Resident Program between 17th– 28th June 2013.The average age of students was between 22 and 25 years old, with 40% men and 60% women.

Group One (1) 40 MSc Students – 17th – 21st June
Group Two (2) 40 MSc Students – 24th- 28th June


Name: Mr. Rakymzhan Yelshibaev
Position: Lecturer ~ International Business School Kazakh Economic University
Resident Program Role: Group One – Team Leader


Choosing the MISI program:
International training is a compulsory part of the university curriculum.“The Kazakh university international department, from a choice of other programs and locations i.e. Beijing, Turkey and Barcelona, chose the MISI program for their students. Malaysia was chosen for a number of reasons, it’s a Muslim country the same as Kazakhstan, it’s also considered to be the most developed country in South East Asia and of course for the relevance of the MISI program content.
With the program fees, our students are responsible for 50% of the costs and the other 50% will be paid by the government in the case of scholarship students and by the university in the case of self-paying students. On return to Kazahk University our students will be expected to submit a report on the program.
The Program:
For the majority of these students this will be their first visit outside of Kazakhstan so this training program is also very exciting new experience for students. The program at MISI was an extremely enjoyable learning experience and in reality far exceeded expectation.


Name: Ms. Anna Aikler
Position: Head of Office Department – Professional Development Program
Resident Program Role: Group Two – Team Leader


Malaysia is up to my expectation, the people are very kind and always ready to help, and they always seem very calm even in traffic jams in Kuala Lumpur.

The Supply Chain games:
The 90% majority liked the game approach especially the younger students, as lectures in Kazakhstan don’t include such games. The four or five older participants arefrom the older generation were they were brought up under different conditions perhaps this is why they were not so keen on the games.
My Expectations:
I expected some of the group to be unhappy with something in one way or another, but to my surprise everybody is happy, regardless that it is a different culture and food. Only the men said there was not enough meat in their diet because in Kazakhstan men eat a lot more meat with their meals.
The program was up to my expectation as it was described by MISI and Yes I would recommend this program when I return home.


Name: Mr. Askar Shotanov
Position: Part time student – Master of Science degree program
Full time job: Procurement specialist (packaging material)
Company: RG Brands – Kazakhstan
Resident Program Role: Group Two


Choosing Malaysia:
From a choice of Korea, Malaysia and China I chose the Resident Program at MISI in Malaysia because access from Kazakhstan to Malaysia is relatively easy and MISI offered the type of supply chain program that I was looking for.

The Classes:
Every teacher at MISI used their own style, which is different from our university where the teaching styles are all very much the same. For example Dr. Asad explains everything with real life examples and Dr Ioannis explains carefully every detail and makes sure that we understand. These details are very important for us to analyse before and after playing the games.
The Games:
The games were really good especially for people that don’t know supply chain, because if you are a novice to supply chain, you will make a lot of mistakes and afterwards will realise your mistakes and improve yourself. For me the games were very good, and because I work in supply chain they were very easy to understand. There was good theory analysis as to why we made mistakes and what happened. If we only had theory without the games it would be very boring and I think that the professors found a good balance between games and theory that I think worked really well.
My Expectations:
Coming to Malaysia has more than met my expectations, I am very satisfied, my original expectations were that the program would be one lecture after another, but this was not the case and I found the whole program very interesting. The data was really new and the classes were interactive and practical I was very surprised and happy.



King Mongkut’s University of Technology Thonburi


Masters Degree Students from the academic unit of KMUTT – “The Graduate School of Management and Innovation” arrived at MISI on 24th June for the start of their one week MISI Resident Program.

31 MSc Students ~ 24th – 28thJune 2013

The students are currently studying for their Master of Science degree on a part time two-year program. With an average age of 30 years old the students were a mix from the logistics and entrepreneurial programs.

King Mongkut’s University of Technology is Ranked 55th in Asia and No 1 in Thailand. With a Quacquarelli Symonds world ranking of 161 in 2012.


Name: Asst. Prof. Dr. Pasit Lorterapong
Position: Dean ~ Graduate School of Management & Innovation
Resident Program Role: Team Leader


Choosing the Resident Program at MISI in Malaysia:
Although students can visit major companies within Thailand we organise one international visit during the two-year masters program. Firstly we had to find a supply chain related program while at the same time exposing our students to another country.MISI was the ideal choice for expanding their knowledge on supply chain,and at the same timeMalaysia is very close to Thailand so it is cost effective.

The Games:
The Beer game for example had a really excellent touch and feel concept. Some of our students have tried the beer game before on the computer where they don’t have to calculate because the computer does it for them, in the hands on game you must write down your movements and strategize with your partner. It’s the real touch and feel and the way the inventory moves which makes it different to the computer game. Here you can feel the lead times and the delay while the inventory is piling up in front of you, which is the beauty of this simulation.
The language:
With the subject being taught in English only a small amount of students were able to participate with the exchange of communication with the Professors, although all of them were able to understand and help each other.

In our university classes are taught in Thai although Power Point Presentations, case studies and textbooks are in English. Even from primary school the English written form of grammar is learnt, however there is little or no spoken English communication.Grammar for students is not a problem its only reading, comprehension or writing long paragraphs, where there is difficulty.


Name: Mr. Watcharapoj Sapsanguanboon
Position: Associate Dean (Special Affairs)
Resident ProgramSchool Role: Deputy Group Leader


Choosing the Resident Program at MISI in Malaysia:
I heard about the MISI Resident Program through a colleague who had conducted research at MISI and I decided to follow up and suggest the program to our university. Part of my responsibilities were to choose a location where students could also experience a different culture, while at the same time I was looking for advanced technology. Malaysia and MISI far exceeded my expectations in both categories. As well as classroom activities there were also good site visits and a cultural show.
The lecturers:
The lecturers spoke with energy and enthusiasm about many aspects of supply chain, I felt that some students may not have been able to fully appreciate the knowledge shared due to the different dialects in English, I would suggest more usage of the microphone to enhance the lecturers voice and make it more distinct and easier to understand.

Improvements to the program:
Hand outs prepared given in advance of the program would be very useful to enable students to fully prepare themselves.


Name: Miss Phathitya Kanthima
Position: Part time student – Master of Science degree in Logistics Management
Full time job: Financial Administration Officer
Company: Lufthansa ~ Airline Administration Centre ~ Thailand


I’m very impressed with MISI because Innovation is the core value. The MISI Resident Program covers all the major areas of supply chain, which includes finance, risk management, transport and much more.

The Games:
The games allow you to apply the theory in the simulations. We learnt how to apply the theory we had learnt which was very interesting and not boring.
For me everybody speaks English in Malaysia so there are no problems. With some of the lecturers my friend had difficulty with the clarity of speaking, where they were not sure what they were hearing, especially when a Professor talks too fast.

The Teaching:
The professors have very good logic and explain things very clearly so it is easy for me to understand.
I think students should be asked in advance to bring their laptops, and also it would be useful if MISI could send us the material before hand in a pdf file.

Lasting impression:
Overall I thoroughly enjoyed the experience and learnt a lot more about supply chain management.